Privacy Policy

Updated October 29, 2014
PolicyLink provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use and disclosure of personal information we receive from users of our websites, including but not limited to those located at the following URLs:
and additional sites that we control (each individually, a “Site” and collectively, the “Sites”), and any other services offered by us in connection with and/or through our Sites (the “Services”). The Services do not include any third-party service you interact with via the Sites or Services. This Privacy Policy applies only to information that you provide to us through the Sites and Services. This Privacy Policy may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Site. You are advised to consult this policy regularly for any changes. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service.
As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
Information Collection and Use
Our primary goals in collecting information are to provide and improve our Site, Services, features and content, to administer your Membership and to enable you to enjoy and easily navigate the Site.
Personally Identifiable Information
• When you register with us through the Site, or as a user of Services provided by us (such users collectively being “Members” or a “Member”), we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you ("Personal Information"). Personal Information includes, but is not limited to, your name, phone number, email address, home and business postal addresses, and/or credit card information (if you donate to us or make purchases through the Site). We use your Personal Information mainly to provide the Services and administer your inquiries.
• We also collect the other information that you provide as part of registration and the administration and personalization of your profile webpage (if any) (e.g., without limitation, zip code (on its own) and individual preferences) ("Non-Identifying Information").
• We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Services, complete your transactions, and administer your inquiries.
• Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your zip code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other users to attempt to provide you with a better experience, to improve the quality and value of the Services and to analyze and understand how our Sites and Services are used. We may also use the combined information without aggregating it to serve you specifically, for instance to deliver information or a product to you according to your preferences or restrictions.
• We also use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications or update your "user preferences" information. (See "Changing or Deleting Information," below.)
Log Data
When you visit the Sites or use the Services, whether as a Member or a non-registered user just browsing the Sites, our servers automatically record information that your browser sends whenever you visit a website ("Log Data"). This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser type or the webpage you were visiting before you came to our Services or Site, pages of our Services or Sites that you visit, the time spent on those pages, information you search for on our Services or Site, access times and dates, and other statistics. We use this information to monitor and analyze use of the Sites and the Services and for the Site’s technical administration, to increase our Services' and Sites’ functionality and user-friendliness, and to better tailor it to our visitors’ needs. For example, some of this information is collected so that when you visit the Services or Sites again, it will recognize you and serve advertisements and other information appropriate to your interests. We also use this information to verify that visitors to the Services or Sites meet the criteria required to process their requests. We do not treat Log Data as Personal Information or use it in association with other Personal Information, though we may aggregate, analyze and evaluate such information for the same purposes as stated above regarding other Non-Identifying Information.
Like many websites, we use "cookies" to collect information. A cookie is a small data file that we transfer to your computer’s hard disk for record-keeping purposes. We use cookies for two purposes. First, we utilize persistent cookies to save your registration ID and login password for future logins to the Services or Site. Second, we utilize session ID cookies to enable certain features of the Services or Site, to better understand how you interact with the Services or Sites and to monitor aggregate usage by users and web traffic routing on the Services or Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Sites and Services and then close your browser. Third party advertisers on the Services or Sites may also place or read cookies on your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of the Sites or all functionality of the Services.
Identity theft and the practice currently known as “phishing” are of great concern to us. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your account ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.
Information Sharing and Disclosure
Aggregate Information and Non-Identifying Information
We may share aggregated information that includes your Personal Information, Non-Identifying Information and Log Data with third parties for industry analysis and demographic profiling for our own internal purposes.
Our Allied Service Providers
Because the Services require our allied entities to provide users with Services, it is necessary that they have full access to your Personal Information and, as such, we share all Personal Information with these parties.  Their use of your Personal Information is governed and limited by this Privacy Policy, and they are obligated not to disclose or use your Personal Information except as provided for in this Privacy Policy.
Other Service Providers
We may employ third party companies and individuals to facilitate our Services, to provide the Services on our behalf, to perform Services- or Site-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services and features of our Sites) or to assist us in analyzing how our Sites and Services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Compliance with Laws and Law Enforcement
PolicyLink cooperates with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of PolicyLink or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, any illegal, unethical or legally actionable activity.
Business Transfers
PolicyLink may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. You will have the opportunity to opt out of any such transfer if the new entity's planned processing of your information differs materially from that set forth in this Privacy Policy.
Changing or Deleting Your Information
All Members may review, update, correct or delete the Personal Information in their user profile by contacting us. If you completely delete all such information, then your account may become deactivated. Partners who have installed a plug-in may un-install the plug-in. If you would like us to delete your record in our system, please contact us and we will attempt to accommodate your request if we do not have any legal obligation to retain the record. See below for privacy contact information. 
PolicyLink is very concerned with safeguarding your information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access. We restrict access to personal information to PolicyLink employees, contractors and agents who need to know that information in order to operate, develop or improve our services and who are bound by confidentiality obligations. We employ physical security measures to guard against unauthorized access to systems where we store personal data, such as encrypting personal data, containing such data behind a firewall and using Secure Socket Layer technology when you transmit personal information to us. However, we cannot guarantee the protection of information against interception, misappropriation, misuse, or alteration or that your information may be not be disclosed or accessed by accidental circumstances or by the unauthorized acts of others. You should be aware that we have no control over the security of other sites on the Internet you might visit or interact with, or from which you buy products or services. 
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on our Sites in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
International Transfer
Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you are located outside the United States and choose to provide information to us, we transfer Personal Information to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Links to Other Sites
Our Services and Sites contain links to other websites. If you choose to visit another website by clicking on a hyperlink or on a banner ad or other type of advertisement, or click on a recommendation of another third party link, you will be directed to that third party’s website. The fact that we link to a website or present a banner ad or other type of advertisement is not an endorsement of any content appearing on that third party’s website, nor is it an endorsement, authorization or representation of any affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
Our Policy Toward Children
Our Sites and Services are not directed to children under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us at If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.  Any information provided by an individual older than 13 but younger than 18 must be provided with that individual’s parent’s or legal guardian’s consent.
Changes To This Policy
We may occasionally update this privacy policy.  When we do, we will also revise the “updated” date at the top of this privacy page. We encourage you to periodically review this privacy policy to stay informed about how we are helping to protect the personal information we collect.  Your continued use of the service constitutes your agreement to this privacy policy and any updates.
Contacting Us
If you have any questions about this Privacy Policy, please contact us at or at:
1438 Webster Street, Suite 303 
Oakland, CA 94612 
Telephone: (510) 663-2333 Fax: (510) 663-9684